Heartland is committed to protecting the privacy of our customers, especially those who access and use our website.
By using the Services you are accepting and agreeing to be bound by each of the terms set forth in this Policy. Heartland may modify this Policy at any time. Amended terms of this Policy are effective as of the date that they are posted. You should, therefore, review this Policy from time to time. Your access and use of the Services after the effective date of any amendment to this Policy means that you have accepted its amended Terms. If you do not agree to be bound by (or cannot comply with) the terms of this Policy as amended from time to time, you agree that your sole remedy is to cease using the Services. Your continued use of the Services constitutes your agreement to be bound by the amended terms of this Policy.
For purposes of this Policy, to use, access and/or visit the Services includes visiting the Services or any of its pages, in order to buy, request, or obtain any service or product from Heartland, registering (partially or completely) in the Services, and logging in and out.
I. Collection & Use of Your Personal Information
The Services collect personal information (i.e., information that can identify specific individuals, including by name, identification number, mailing address, e-mail address, and other personal characteristics or attributes) and details about your cybersecurity management plans and operational details in order to provide you with customized services, and to allow the creation and maintenance of an “Account” to store your information for your future use and review. Heartland will use your personal information:
- Provide, maintain, and improve the Services;
- Research and develop new services;
- Send you technical notices, updates, security alerts, invoices and other support and administrative messages;
- Provide customer service;
- Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you; and
- Monitor and analyze trends, usage, and activities in connection with our Services.
In addition, the Services collect general data pertaining to each visitor, such as the visitor’s IP address, operating system, browser type and version number, and the web pages viewed. This information is aggregated with all other visitor information.
The Services may also collect financial information provided to us or to our payment processing service provider for the purpose of subscribing to our services. This data is only used to process your payment.
Heartland will process personal information collected from you fairly and lawfully and will not use such personal information for purposes that are incompatible with the purposes it was requested and received.
II. Sharing Your Personal Information
Your individual personal information, email address, management plans, operational details, customized services, and results are for your use only. Heartland will not share these with any third party unless you specifically agree to a data-sharing option. We may disclose certain information in response to subpoenas, governmental requests, legal processes, or to otherwise protect our legal or contractual obligations. We will not sell or otherwise transfer your personal information to individuals or entities outside Heartland or one of our authorized partners without your approval.
Aggregated, anonymized information including management practices and operational details may be collected, reported to, and used by Heartland and authorized third-parties. Such aggregate level information will not identify your personal information. Aggregate level information may be used and shared by Heartland and authorized third parties, among other purposes, to improve and develop cybersecurity management and assessment tools, and to promote the understanding and adoption of cybersecurity. Such uses and purposes of aggregate level information may or may not result in monetary benefit to Heartland or its authorized third parties.
IV. E-mail Communications
Heartland provides customers with announcements to improve and develop cybersecurity management and assessment tools, and to promote the understanding and adoption of cybersecurity. These announcements can be stopped at any time by selecting the opt-out feature at the bottom of the e-mail. We do not sell or transfer e-mail lists to any of our business partners for any reason.
V. Third Party Service: Events and Webinars
From time to time, Heartland will collect personal information for events and webinars. This information may be disclosed to our third-party partners for the limited purpose of promoting and developing cybersecurity management and assessment tools, and to promote the understanding and adoption of cybersecurity.
VI. Communication Preferences and Reviewing Your Personal Information
You can manage your communication preferences by sending e-mail to firstname.lastname@example.org or sending a letter to the mailing address below. When contacting us please include your name, e-mail address, and the details of your request. You can also access and update your personal information by sending e-mail to email@example.com or sending a letter to the mailing address below that includes you name, e-mail address, account ID and the purpose of the request.
VII. Security of Your Personal Information
VIII. External Sites
The Services may contain links to other websites (“External Links”). Heartland is not responsible for the privacy practices of other websites. We encourage users to read the privacy statements of each and every website that collects information.
IX. Children’s Privacy
People under the age of eighteen (18) may not use the Services. If we learn that we have collected children’s personal information without parental consent, we will delete it from our systems.
X. How to Contact Us
You can contact Heartland by sending e-mail to firstname.lastname@example.org or sending a letter to the mailing address listed below. Please include your contact information, name of Heartland web site or service, and a detailed description of your request or privacy concern.